Support

Tell us what is going on and we will help you sort it out.

Use this page for homeowner questions, vendor onboarding help, account issues, technical problems, and any service-related questions that need a human follow-up.

Send a request

Support form

We usually reply by email. The more specific you are, the faster we can help.

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Helpful context for common requests

These notes help you write a support request that is easier for us to resolve quickly.

Homeowner help

If the issue relates to a property or booking, include the service type, date, and any notes you already shared with the vendor.

Vendor onboarding

Tell us what kind of business you run, where you operate, and which onboarding step feels unclear.

Technical issues

Please mention your device, browser, approximate time of the issue, and what you expected to happen.

Good to include

Booking IDs, property context, screenshots, and whether the issue is urgent.

H

You are on the list.

Thanks for your interest in HausOS. We will follow up with the right next steps soon.